I author user documentation, service manuals, and technical guides for complex enterprise software and industrial systems. 7+ years across PLM platforms, AI/ML systems, and regulated industries.
Currently
Featured Work
A focused selection of technical writing samples, enterprise documentation projects, and production AI systems I've helped ship.
Curated set of technical documentation samples — Siemens Rulestream ETO documentation suite, structured authoring in Oxygen XML, industrial equipment validation docs (DQ/IQ/OQ/PQ/OMM), and an academic mechanical-engineering paper.
7+ years owning full documentation suites, API references, developer guides, integration docs, and onboarding content for enterprise platforms at Siemens, LTIMindtree, Tech Mahindra, and Klenzaids.
Built and documented an AI-powered knowledge assistant over 1,500+ regulated documents using Azure OpenAI and AI Search, improving enterprise onboarding efficiency by 30%.
MSc thesis research on improving table retrieval accuracy in RAG pipelines using graph-based augmentation techniques. Targeting EMNLP 2026 Industry Track.
Writing & Technical Content
Long-form technical writing on RAG systems, documentation, and developer tooling — published on Hashnode. Scroll horizontally to browse.
An "audit trail" that logged nothing — and rebuilding the RAG assistant's observability from scratch with Langfuse tracing.
A fine-tuned RoBERTa classifier, four statistical signals, and zero external dependencies — a detection system built from scratch.
Using RAGAS and Langfuse to evaluate a production RAG pipeline — real scores, honest variance, and three Azure-specific bugs fixed.
Architecture, chunking, retrieval, governance, and the lessons that separate a demo from a production Azure OpenAI RAG system.
Documentation Portfolio
Selected enterprise documentation projects spanning industrial software, AI platforms, and data engineering — from 2020 to present.
Sole technical writer managing the full documentation suite for Siemens' engineer-to-order software: install guides, system requirements, release notes, integration guides, and user manuals. Authored in Oxygen XML.
Scoped, planned, and built 100+ topic online help system for an enterprise AI platform using Sphinx (Python). Migrated from Word to docs-as-code, created how-to videos, and adapted docs through a full rebrand.
Documented data pipelines, ML workflows, and analytics platforms at LTIMindtree. Created developer-facing tutorials, walkthroughs, and API content for technical audiences.
Skills