Meet Patel
I have over 5 years of technical writing experience in:
- Scoping and creating technical content,
- Designing information architecture strategies,
- Leading documentation projects, and
- Collaborating with cross-functional teams.
With over five years of experience as a technical writer, I bring a wealth of expertise in creating clear, concise, and user-focused documentation. In addition to my technical writing skills, I bring a strong attention to detail, a passion for user experience, and an ability to adapt to evolving technologies and industry trends. I thrive in dynamic and fast-paced environments, leveraging my excellent communication and problem-solving skills to successfully deliver documentation that meets the needs of both technical and non-technical audiences.
Through my immersive journey across customer support, design engineering, AI & ML, and process automation, I have amalgamated a diverse range of experiences that have uniquely shaped me into a highly skilled technical writer.
My portfolio showcases a diverse range of writing samples that demonstrate my ability to communicate complex technical concepts effectively
Skills
- Technical communication
- Content strategy
- Information architecture
- Product documentation
- How-to Videos
- Content design and development
- Open source documentation
- Implementation Guides
- Online help
- User guides
- Release notes
- Technical specifications
- Developer docs
- Wikis
- API documentation
- Installation guides
- Product content
- Google Workspace
- oXyGen XML Editor
- Readme.io
- Text editors
- MS Office
- Help Authoring (Madcap Flare, RoboHelp)
- Wikis
- Confluence
- JIRA
- Wordpress
- Markdown
- Swagger
- Git
- Sphinx
- Postman
- Docker
- Articulate 360
- Snagit
Documentation Projects
Software Documentation Suite
Online Help
Scoped, planned, and created Online Help (100+ topics), What's New, Release Notes for an enterprise AI platform that accelerates and automates Data science, AI and ML lifecycle.
White Paper
Authored an impactful white paper delving into the latest trends in pharmaceutical information technology.
User Guide (Concept Sample)
Publications
Achievement - Elsevier Reviewer Recognition
Publication - Topology Optimization and Stress Validation of the Hand Brake Lever
Experience
Business Solutions Specialist II
Standardized documentation and created architecture diagrams with Azure Cloud Architects, ensuring adherence to business standards. Developed a centralized repository with SharePoint and independently managed documentation projects, ensuring timely and accurate implementation.
Senior Technical Writer
Managed and maintained Jira and Confluence documentation for efficient project tracking and knowledge repository. Collaborated with cross-functional teams to translate meeting discussions into structured wiki pages, ensuring precise and accurate documentation.
Lead Technical Writer
Creating clear, concise, and user-friendly documentation that helps users (developers) understand and utilize the Super Hub Mini App software effectively.
Technical Writer
Developed and managed product and technical documentation including API content for developer portal as well as client documentation. Created a series of comprehensive How-To videos for the product.
Technical Writer
Created product content (User Manual, Release Notes, UI/UX Guides, Installation docs) for an engineer-to-order software.
Technical Writer
Developed and managed detailed technical documentation, tailored to pharmaceutical machinery and protocols, to ensure compliance and meet customer requirements.